Trust Safety

Universo de Oportunidades busca Trust Safety en Guadalajara, Jalisco

We are looking for a Content Moderator / Content Analyst / Trust & Safety Specialist to

join our team.

In this role, you will help ensure that digital platforms remain safe, engaging, and

compliant, protecting millions of users worldwide.

What Youll Do

• Review and moderate user-generated content (text, images, videos) across digital platforms
• Identify and take action on inappropriate, offensive, or non-compliant content
• Apply community guidelines, policies, and compliance standards
• Escalate sensitive or complex cases to appropriate teams (Quality, Policy, Legal)
• Maintain accuracy and productivity aligned with KPIs and SLAs
• Analyze content trends, user behavior, and patterns
• Collaborating with cross-functional teams such as Quality Assurance (QA),
• Customer Support, and Operations
• Ensure documentation and reporting of moderation actions
  
  

Experience In

• Content moderation
• Customer service / BPO / Call Center
• Quality Analyst / QA / Content Auditor
• Internal - General Use
• Social Media / Digital Content / Community Management
  
  

Required Skills

• Strong attention to detail
• Critical thinking and decision-making
• Ability to work in a high-volume / fast-paced environment
• Strong written communication skills (English preferred)
• Ability to apply guidelines and policies consistently
• Basic computer skills (MS Office, digital tools, platforms)
  
  

Preferred Qualifications

• Experience in Trust & Safety / Content Review / Risk Analysis
• Background in digital media, journalism, or social networks
• Familiarity with:
• Community guidelines
• Online safety standards
• Policy enforcement processes
  
  

Schedule

Monday to Friday, 8:00 AM to 5:00 PM

Weekends Closed

San Pedro Tlaquepaque, Jalisco

What We Offer

• Salary negotiable based on experience
• $1,000 in grocery vouchers
• 30 days of Christmas bonus
• 12 days of vacation
• Major medical expenses / employee / immediate family members
• Dental medical expenses / employee / immediate family members
• Vision medical expenses (employee only)
• Life insurance
• IMSS / Infonavit / Profit sharing
• On-site medical care
• Offices with cafeteria and recreational areas.
  
  

Apply now!

Nivel De Educación Deseada

Media Superior

Nivel De Experiencia Deseada

Nivel Medio

Función Departamental

Tecnología / Internet

Industria

Plataformas de Redes Sociales

Habilidades

• Trust & Safety
• Content moderator
• Content Analyst
  
  

Esta Vacante Viene De La Bolsa De Empleo Talenteca.com

https://www.talenteca.com/anuncio?j_id=6a308a893c000036005f52d8&source=linkedin