Trust & Safety Analyst (Content Moderator)

Job Title: Trust & Safety Analyst (Content Moderator)

Location: Chennai

Experience: Both Freshers and Experienced Candidates can apply

Shift: Rotational shifts (24/7 support model; 8-hour shifts)

Notice Period: Immediate Joiners

Job Summary:

We are looking for a detail-oriented Trust & Safety Analyst to join our content moderation team. The role involves reviewing user-generated content to ensure it aligns with platform policies, with a strong focus on political and sensitive content. The ideal candidate should have excellent English proficiency and a good understanding of political science and current affairs.

Key Responsibilities:

• Review and moderate user-generated content in line with company policies and guidelines
• Identify and take appropriate action on content related to political, sensitive, or harmful topics
• Ensure content decisions are accurate, consistent, and meet quality standards
• Stay updated on political trends, policies, and global/current affairs
• Escalate complex or high-risk content to the appropriate teams
• Maintain productivity and quality metrics as defined by the organization
• Work collaboratively with internal teams to improve moderation processes

Required Skills & Qualifications:

• Strong proficiency in English (written and verbal)
• Background or knowledge in Political Science or related field
• Experience in content moderation or Trust & Safety is preferred
• Ability to make quick and accurate decisions in a fast-paced environment
• Good analytical and critical thinking skills
• Comfortable working in rotational shifts

Additional Requirements:

• Willingness to work in a 24/7 shift-based environment (8-hour shifts)
• Ability to handle sensitive or disturbing content