Trust & Safety Analyst |Content Moderator | Ho Chi Minh City

Trust & Safety Analyst (Content Moderator) | Ho Chi Minh City

Concentrix is hiring Trust & Safety Analysts (Content Moderators) to help create a safer online environment by reviewing and moderating platform content.

📍 Work Location: OfficeHaus Building, 32 Tan Thang Street, Tan Son Nhi Ward, Ho Chi Minh City

Key Responsibilities

• Review and moderate user-generated content (text, images, and media)
• Identify and take action on content that violates community guidelines
• Escalate complex or sensitive cases when necessary
• Meet quality and productivity targets
• Participate in ongoing policy and platform training

Salary & Benefits

💰 Total Income: 11,000,000 – 12,000,000 VND/month

• Base Salary: 7,500,000 VND/month
• Meal Allowance: 500,000 VND/month
• Night Shift Allowance: 30% of base salary
• KPI Incentive: 900,000 – 1,200,000 VND/month
• 100% salary during 2-month probation

Requirements

• High School Diploma or above
• Previous Content Moderation experience is highly preferred
• English proficiency
• Comfortable handling sensitive or disturbing content professionally

Benefits

• Social, Health & Unemployment Insurance as regulated by Labor Law
• 24/7 Accident Insurance
• 14 annual leave days
• 13th-month salary
• Annual health check-up
• Career growth opportunities in a professional, multinational environment

Working Schedule

• 5 days/week (2 rotational days off)
• Rotational 24/7 shifts based on team arrangement

Hotline: 0763 93 1013

Email: thihongtham.nguyen2@concentrix.com