Trust & Safety New Associate

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources.

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Day-to-day responsibilities may include, but are not limited to:


Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe


Role Requirements:


This is an onsite role in Accenture’s downtown Austin office. You will be expected to relocate to and work in Austin, TX, and the pay range is set accordingly.
The role requires the candidate pass an English Language Assessment with a minimum score of B2


Um time que faz parte da mudança

Abraçamos o poder da mudança para criar valor e sucesso compartilhado para nossos clientes, funcionários, acionistas, parceiros e comunidades. Contamos com a maior rede mundial de centros de tecnologia avançada e operações inteligentes.

Provocamos a mudança no mercado

Trabalhamos juntos mundo afora para fazer um mundo de diferenças. A Accenture é uma empresa global de serviços profissionais líder em soluções para digital, nuvem e segurança. Ao combinar experiência incomparável e habilidades especializadas em mais de 40 setores, oferecemos serviços em Estratégia e Consultoria, Tecnologia, Operações, Industry X e a Accenture Song.

Ao trabalharmos juntos, a mudança se torna a fonte de progresso mais dinâmica e poderosa que você tem. Somos mais de 738 mil pessoas, presentes em mais de 120 países, engajados em fazer inovação todos os dias e transformar o mundo em um lugar melhor para as pessoas.

Junte-se a nós - Industry X

Usando o poder dos dados e do digital, ajudamos nossos clientes a reimaginar os produtos que fabricam e como os fabricam. Agora é um momento emocionante para trabalhar em engenharia e manufatura digital. Buscamos talentos para ajudar nossos clientes a se transformarem - combinando os poderosos recursos digitais da Accenture com profunda experiência em engenharia e fabricação. Estar aqui é trabalhar em projetos inovadores de engenharia e manufatura para obter maior produtividade, impulsionar o crescimento e alcançar seus compromissos de sustentabilidade, rodeado com tecnologias de ponta, como AR/VR, nuvem, IA, 5G, robótica e gêmeos digitais para transformar a forma como os produtos são projetados e fabricados.

Basic Qualifications:


Minimum 1 year of customer service experience


Professional skills:


Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and English skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on xx/xx/2026 and open for at least 3 days.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Annual Salary Range

California $23.70 to $23.70

Cleveland $23.70 to $23.70

Colorado $23.70 to $23.70

District of Columbia $23.70 to $23.70

Illinois $23.70 to $23.70

Maryland $23.70 to $23.70

Massachusetts $23.70 to $23.70

Minnesota $23.70 to $23.70

New York/New Jersey $23.70 to $23.70

Washington $23.70 to $23.70

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, nati

Conhecimentos necessários:


Programação backend (Python, Node.js, etc.) e frontend (React, Vue, etc.);
Construção de pipelines de dados, APIs e microsserviços;
Bancos de dados relacionais e não relacionais;
Integração de dados e uso de APIs REST;
Ferramentas de versionamento (ex.: Git).


O que você vai fazer no dia a dia:


Colaborar com equipes multidisciplinares para desenvolver soluções de ponta a ponta;
Construir pipelines de dados, APIs, microsserviços e dashboards interativos;
Integrar dados de diferentes fontes (industriais e corporativas);
Apoiar o desenvolvimento e aplicação de modelos analíticos;
Participar da prototipação, testes e entrega de MVPs com foco em geração de valor;
Trabalhar com tecnologias de visualização, simulação e inteligência artificial.


O que é desejável:


Experiência em cloud (AWS, Azure, GCP);
Conhecimento em CI/CD e MLOps;
Vivência com frameworks de visual analytics;
Interesse por ambientes industriais e processos de operação;
Curiosidade e iniciativa em explorar soluções baseadas em dados para tomada de decisão.


Benefícios:

Assistência Médica - 100% subsidiada pela empresa (titular e dependentes)

Assistência Odontológica

Vale Refeição ou Alimentação sem desconto

Seguro de vida

Previdência Privada

Gympass

Opção de compra de ações da empresa com desconto

Desconto Farmácia*

Auxílio Creche*

Parceria com escola de idiomas*

Licença Maternidade e Paternidade Estendida

PPR *


Conforme política vigente


Localidade da vaga:

Rio de Janeiro


Nível de experiência
Pleno-sênior
Tipo de emprego
Tempo integral
Função
Tecnologia da informação e Engenharia
Setores
Atividades de consultoria em gestão empresarial