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Trust & Safety Specialist for Supercell Games Account with Arabic and English

TELUS Digital
Full-time
On-site
Sofia, Sofia-City, Bulgaria
Specialist
Become a Guardian of Gaming Safety - Join TELUS Digital Bulgaria!

Make Gaming Safer for Millions!

Join us in protecting Supercell's vibrant gaming communities! As a Trust & Safety Agent with Arabic and English, you'll be the first line of defense in creating safe spaces for players worldwide.

Your Mission: Ensure player safety through policy enforcement, content moderation, and quick response to safety concerns. You'll be part of a dynamic team dedicated to maintaining positive gaming environments.

What You Bring:

Fluency in English & Arabic
Understanding of online gaming communities
Passion for player safety
Tech-savvy with Google Workspace experience
Knowledge of current pop culture trends

Your Daily Impact:

Enforce community safety guidelines
Handle moderation queues
Respond to player safety concerns
Report emerging trends
Work with senior T&S team members

Why Join Us:

Make a real difference in player safety
Join a supportive, dynamic team
Professional development opportunities
Comprehensive benefits package
Modern office environment

Important Note: This role involves reviewing sensitive content that may be emotionally challenging. We provide professional support services and a strong support network for our team members.

Are you ready to be a guardian of safe gaming? Join our team and help create positive experiences for millions of players!

We offer:

Fully paid training
Additional health insurance
Stable job and career development opportunities
Modern office facilities
Team events
Attractive salary
50+ benefits and services to choose from
Employee referral bonuses
Supportive international work environment

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
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