Trust & Safety Specialist with German

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

• Mastering and applying Community and Safety Policy guidelines, becoming our in-house guru on maintaining a safe and fun gaming environment. 
• Staying plugged into your market's pop culture scene and current affairs, and thinking about how they impact our players and their interactions. 
• Enforcing Community and Safety Policy with tact and precision. 
• Serve as a Trust & Safety superhero, swiftly and effectively responding to related support tickets. 
• Join forces with the Trust & Safety Lead, tackling escalations and in-game security incidents to keep our gaming world secure. 
• Be a driving force in wider Trust & Safety projects, contributing your knowledge and skills to the overall safety of our gaming community, and the improvement of our policies and guidelines. 
• Any other duties and responsibilities that may be assigned to you by the management from time to time. 

• Experience working with online/gaming communities, either professionally or as a hobby. 
• Self-motivated, creative achiever with excellent planning. 
• Results-driven, proactive, and adaptable team player. 
• Strong problem-solving ability and analytical mindset. 
• Excellent verbal and written communication skills in English and in German

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.