Trust & Safety Volunteer

Company Description Parliament People is a civic-focused organization dedicated to supporting transparent, safe, and accountable public engagement around parliamentary activities. The organization works to create accessible spaces for community members to learn about and participate in democratic processes. Through education, outreach, and robust safety practices, Parliament People aims to foster respectful dialogue and protect participants from harm. Volunteers collaborate with staff and partners to uphold community standards and promote a secure environment for all. The culture values integrity, inclusion, and constructive problem-solving.

Role Description This is a part-time, limited term contract, remote Trust & Safety Volunteer role based in London. The Trust & Safety Volunteer will help monitor community spaces, events, and interactions to ensure they align with established safety, conduct, and privacy guidelines. Day-to-day responsibilities include reviewing reports of potential policy misalignment, misconduct, escalating sensitive issues to appropriate team members, and documenting incidents in a clear and timely manner. The volunteer will assist in developing and updating trust and safety protocols, contribute to risk assessments, and support training sessions for staff and volunteers on safety best practices. This role also involves liaising with community members, providing guidance on policies, and helping maintain a respectful, inclusive environment.

Qualifications

• You care deeply about public Trust and Safety, believe in democracy and democratic procedure and engagement.
• Strong analytical skills to evaluate reports, identify patterns, and support risk assessments.
• Effective communication skills, including clear written documentation and confident verbal interaction with diverse stakeholders.
• Familiarity with UK regulatory and safeguarding standards, particularly in civic or public engagement contexts.
• Basic understanding of parliamentary to support compliance, risk awareness, and responsible handling of sensitive information.
• Demonstrated commitment to confidentiality, discretion, and ethical decision-making.
• Ability to remain calm under pressure, exercise sound judgment, and follow established procedures consistently.
• Experience in community management, compliance, legal, safeguarding, or trust and safety roles is beneficial.