(USA) Director, Product Management

Position Summary...

What you'll do...

Role summary:
As the Director of Product Management for Seller Risk, you will define the vision, strategy, and execution for the products that establish trust across the Walmart Marketplace seller lifecycle—from onboarding and identity verification to continuous risk monitoring and enforcement. You’ll lead a team of exceptional Product Managers to build AI-powered, data-driven platforms that protect customers, enable legitimate sellers to thrive, and accelerate marketplace growth. This is a highly strategic leadership role with broad executive visibility, where you’ll shape the future of trust for one of the world’s largest and fastest-growing marketplaces.
About the team:
The Marketplace Trust team is building the intelligence layer that enables Walmart Marketplace to scale with confidence. Our mission is to make Walmart the most trusted marketplace by creating products that balance seller growth with customer trust. We own the end-to-end seller risk journey from onboarding and identity verification through lifecycle monitoring, enforcement, and AI-powered decisioning. You’ll define strategy for products that determine who can sell, detect emerging risks, automate decisions, protect millions of customers, empower trusted sellers to grow, and shape the future of trust across one of the world’s largest, fastest-growing digital marketplaces through innovation, collaboration, and scale.
What you'll do:

• Own the vision and roadmap for Seller Risk across onboarding, identity, lifecycle monitoring, enforcement, and appeals.
• Lead, mentor, and grow a team of high-performing Product Managers, fostering a culture of ownership, innovation, and customer obsession.
• Build AI-native risk products that improve automation while reducing friction for legitimate sellers.
• Partner with Engineering, Data Science, Compliance, and Business leaders to deliver scalable, customer-centric solutions
• Drive measurable improvements in fraud loss, false-positive rates, and time-to-decision.
• Anticipate emerging fraud trends, evolving regulatory requirements, and new marketplace risks, translating them into differentiated product capabilities
• Champion the use of machine learning, graph intelligence, and decisioning platforms to continuously improve risk detection

What you'll bring:

•  12+ years of product management experience, including significant experience leading high-performing product teams in marketplaces, fintech, payments, identity, fraud, risk, or trust & safety.
• Demonstrated success building and leading teams of Product Managers, coaching talent, and developing product leaders.
• Deep understanding of seller risk, fraud prevention, identity verification, trust & safety, compliance,
• Experience building AI/ML-powered products and partnering closely with Engineering and Data Science to deliver intelligent, automated decisioning systems
• Strong analytical mindset with the ability to leverage data, and experimentation
• Track record of influencing executive stakeholders and aligning cross-functional organizations
• Exceptional communication and storytelling skills, with the ability to simplify complex technical concepts 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $169,000.00 - $338,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

809 11th Ave, Sunnyvale, CA 94089-4731, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.