(USA) Manager, Operations

Position Summary...

What you'll do...

Role summary:
The Operations Manager will be focused primarily on strategic planning, business prioritization, portfolio management, and executive decision support. This role helps define what work matters most to the organization, and provides the analysis and structure needed to drive informed decision-making. The position partners across teams to align priorities, manage strategic initiatives, and ensure leadership has visibility into opportunities and trade-offs. 
About the team:
Last Mile Delivery Trust & Safety works to enable a safe, fair, and resilient delivery ecosystem that supports speed, reliability, and trust across every trip. Within Trust & Safety, the Program Management team serves as a central resource for strategy, special projects, and data analytics. The Strategy team within Program Management translates leadership priorities into coordinated plans, informed decisions, and organizational action. The team leads strategic and long-range planning, prioritization, strategic assessments, executive decision support, and key operating mechanisms that create alignment, accountability, and visibility across Trust & Safety. The team also leads communications, associate engagement, and organizational effectiveness initiatives.
What you'll do:

• Develop and maintain strategic roadmaps; support annual and long-range planning; and manage portfolio and launch-planning processes.
• Support KPI framework development and validation, benchmarking, parity assessments, analysis, and recommendations that inform leadership decisions.
• Coordinate leadership offsites and cross-functional planning activities and support recurring leadership operating mechanisms.
• Analyze data and business trends to develop actionable recommendations aligned with organizational objectives.
• Develop and maintain relationships with key stakeholders to support business goals and operational excellence.

What you'll bring:

• Strong analytical skills, with the ability to review data, identify trends, and summarize key findings.
• Experience supporting strategic planning, business operations, program management, or related work.
• Strong organization and attention to detail, with the ability to track priorities, timelines, and follow-up actions.
• Clear written and verbal communication skills, including preparing presentations, reports, and leadership updates.
• Ability to collaborate across teams and support planning sessions, meetings, and recurring business reviews.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.