AI, Data Annotation Specialist - English, Pradera GT

Description

TELUS Digital is seeking bilingual Data Annotation Specialists (native Spanish-speaking LATAM with fluency in English) to assist in the development of AI technologies. Your role will involve generating accurate and contextually appropriate responses to various prompts, including sensitive content. Your expertise will contribute to the continuous improvement of our language model's performance, ensuring its effectiveness across a wide range of applications.

Role Responsibilities

• Content Creation: Research, create, and edit short-form written content (e.g., short blog posts, emails, brief essays, story synopses, summaries, cover letters), adhering to factual accuracy and style guidelines for voice and creativity.
• Sensitive Prompts Handling: Receive prompts that can contain sensitive topics and generate responses adhering to strict ethical and content guidelines.
• Cultural Considerations: Develop and maintain comprehensive knowledge of biases and cultural considerations associated with sensitive content.
• Model Output Analysis: Analyze model outputs for potential biases, offensive language, or inappropriate responses.
• Fact-Checking: Verify information to ensure the credibility and reliability of the content.
• Industry Awareness: Stay up-to-date with the latest advancements in natural language processing, machine learning, and AI.
• Continuous Improvement: Participate in regular training progress reviews and provide input for continuous improvement.
  
  

Skills & Competencies

• Linguistic Skills: Excellent linguistic and grammatical skills with an ability to adapt writing style and tone as needed.
• Cultural Sensitivity: Strong understanding of cultural sensitivity, ethical considerations, and potential biases related to language generation.
• Communication Skills: Exceptional communication skills and the ability to handle challenging and potentially distressing content with empathy and professionalism.
• Independent Work: Able to work independently with minimal supervision.
• Ethical Mindset: Ethical mindset and commitment to ensuring responsible AI practices, particularly in dealing with sensitive and controversial topics.
• Analytical Skills: Analytical mindset with the ability to critically evaluate model outputs and identify areas for improvement.
• Detail Orientation: Detail-oriented approach to data annotation, curation, and documentation.
• Adaptability: Ability to work in a fast-paced and dynamic environment, managing multiple tasks and deadlines.
• AI Knowledge: Familiarity with AI ethics and bias considerations in language generation.
  
  

Requirements

• Ability to work from site.
• Language Skills:
• Native Spanish speaker with strong oral and written comprehension.
• B2 level English proficiency with strong oral and written comprehension.
• Oriented towards professional writing, committed to adapting to various formats, writing styles, tones, and contexts.
• Strong organizational skills to manage and prioritize multiple tasks and responsibilities.
• Strong understanding of natural language processing (NLP) principles, including syntax, semantics, and discourse analysis.
• Familiarity with content moderation tools and techniques is a plus.
  

Ready to make an impact on AI technologies?

• At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. Send us your complete resume in English. We’ll review your qualifications and get back to you with further details and next steps.
  
  

Join us at TELUS Digital and help us shape the future of AI technology!

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.