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Communications Associate, Trust & Safety and Technology Communications

TikTok
Full-time
On-site
New York, New York, United States
$37 - $77 USD hourly
Associate
Responsibilities
About the role
We're looking for a communications professional to join our Global Trust & Safety and Technology Communications team. In this role, you'll play a role in helping to tell the story of how TikTok continues to create positive and safe experiences for our community. This is an opportunity to learn and grow your communications skills as you focus on strengthening TikTok's brand globally.

The ideal candidate should:
- Have a proven track record of writing to a high standard
- Thrives when collaborating with colleagues based around the world
- Work well under pressure, be self-motivated, and able to respond to and collaborate on a range of situations
- Be passionate about the technology sector and how it intersects with societal issues. You're a strategic thinker as well as a practical doer, comfortable with rolling up your sleeves to get things done
- Have an understanding of how industry and platform issues are discussed by different groups, including the media, policymakers, civil society, academics and NGOs.

- Create blog posts, media pitches, social media copy, and launch materials to amplify announcements and initiatives that build trust in TikTok's work on issues related to online safety, civility and integrity
- Work collaboratively with Public Policy, Trust and Safety, Legal and other teams to find proactive opportunities for positive storytelling about TikTok's efforts in trust and safety, and transparency
- Draft materials that help educate a variety of audiences, including fact sheets, talking points and bios
- Help train and advise spokespeople in preparation for media interviews, press conferences, and presentations
- Travel as needed to support the team and be willing to work flexible hours when needed

Qualifications
Minimum Qualifications
- 1+ years' experience in Communications, Public Policy or other related fields
- Outstanding verbal and written communication skills in English
- Strong organizational and project management skills

Preferred Qualifications
- An adaptable, proactive, enthusiastic, and results-oriented working style and approach is essential. You don't just 'get the job done', you take initiative and think about how you can add more value to go beyond the brief
- A highly analytical mindset, with qualitative and quantitative research skills
- Comfortable working in a fast-paced environment and adapting quickly and flexibly to change

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request


Job Information
【For Pay Transparency】 Compensation Description (Hourly)
The hourly rate range for this position in the selected city is $37- $77.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.