Community Manager & Moderation Specialist (US/Remote)

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. Our mission is to connect talented individuals with outstanding companies across the world, promoting the benefits of remote work and diverse workplaces.

We are currently looking for a Community Manager & Moderation Specialist to join our team for a US-based company, working remotely. This role is essential in fostering a positive and engaged community by managing interactions across various online platforms.

Responsibilities:

• Monitor community platforms (including social media, forums, and Discord) to ensure a positive and respectful environment.
• Moderate discussions, respond to inquiries, and facilitate connections between community members.
• Develop and implement community engagement initiatives to enhance user interaction.
• Collaborate with the marketing team to align community activities with brand goals and campaigns.
• Create engaging content that resonates with the community and reflects brand values.
• Analyze community feedback and data to identify trends and areas for improvement.
• Host virtual events, AMAs, or webinars to foster community engagement.

• At least 2 years of experience in community management or moderation roles.
• Strong understanding of online community dynamics and best practices.
• Excellent communication skills, both written and verbal.
• Ability to handle feedback and conflict resolution effectively.
• Passion for creating positive user experiences and building community.
• Experience with community management tools and analytics platforms.
• Proven ability to work independently and manage time effectively in a remote work setting.
• Familiarity with social media marketing strategies.

• Competitive salary (USD)
• Work From Home
• Flexible hours