Compliance Policy & Document Management Specialist

Job Title: Compliance Policy & Document Management Specialist

What Is MyBambu? 

MyBambu is a cutting-edge fintech platform delivering the first all-in-one mobile digital financial solution for underserved, primarily Hispanic communities. With a focus on financial inclusion, MyBambu offers easy access to a range of services, including checking accounts without credit checks, remittance services, bill payments, and mobile top-ups. Recognized with the FIS Impact Award for innovation in 2020, MyBambu is dedicated to breaking down barriers to financial access and literacy, empowering users through a bilingual, user-friendly mobile experience tailored to diverse needs.

Job Summary:

The Compliance Policy & Document Management Specialist is responsible for developing, maintaining, and managing the organization’s compliance policies, procedures, and document management systems. This hybrid role ensures regulatory alignment, secure information governance, and efficient document lifecycle management across the organization. The position requires collaboration with cross-functional teams to translate regulatory requirements into clear, actionable policies and to ensure proper document retention, access, and destruction protocols are in place.

Duties/Responsibilities:

Policy Development & Compliance Governance

• Draft, review, and maintain compliance policies, procedures, and manuals to reflect current regulations and internal governance standards.
• Translate complex regulatory requirements (e.g., BSA/AML, OFAC, Reg E, EFTA) into understandable internal policies.
• Monitor federal and state regulatory changes and assess their impact on existing policies.
• Collaborate with subject matter experts and leadership to ensure policies support a strong Compliance Management System (CMS).
• Assist with compliance audits, risk assessments, and internal reviews by ensuring all policy documents are accurate and accessible.

Document & Records Management

• Establish and implement procedures for document storage, access, sharing, version control, and secure destruction in compliance with applicable laws.
• Evaluate and enhance document management systems to improve efficiency, access, and security.
• Maintain system access rights, document revision controls, and audit trails to preserve document integrity.
• Consult with end users to resolve issues with document access and usability.

Training, Communication & Support

• Prepare training materials and internal communications to support the rollout and understanding of new or updated policies.
• Work with Compliance, HR, and Training teams to integrate policies into onboarding and ongoing employee education.
• Provide guidance to departments on policy application and document control best practices.

Required Skills/Abilities:

• Strong written and verbal communication skills, with attention to detail and clarity.
• Excellent organizational and project management skills.
• Ability to analyze and interpret complex regulatory information.
• Proficiency in Microsoft Office Suite and document management software.
• Understanding of data security, retention, and compliance documentation standards.

Education and Experience:

• Bachelor’s degree in a related field required.
• Minimum of 3 years of experience in compliance, policy writing, or document management.
• Familiarity with regulatory frameworks (BSA/AML, OFAC, EFTA) and compliance management systems preferred.
• Certifications such as CAMS, CRCM, or CCEP are a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.