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Content Moderation Executive with French

Wipro Romania
1 day ago
Full-time
Remote
Romania

Join our dynamic team at Wipro Romania, a global leader in technology services and consulting. Since establishing our presence in Romania in 2007, we have grown significantly, becoming a trusted partner for some of the world's leading organizations.


At Wipro, we are driven by innovation, excellence, and a commitment to delivering exceptional customer and business outcomes. We offer a collaborative and inclusive work environment, continuous learning opportunities, and a culture that supports both professional and personal growth.

As part of this exciting project and newly established team, your role as a Content Moderation Executive will be to supporting a leading client in the sector, ensuring platform safety, policy compliance, and a positive user experience while contributing to the success of a global operation.


Location: Full Remote (Romania)

Job start date: 1st of September 2026



Key Responsibilities

  • Review and evaluate user-generated content, including videos, images, text, live streams, and audio, in accordance with client policies, community guidelines, and legal requirements.
  • Ensure accurate content classification, labeling, and moderation decisions while maintaining high levels of quality and consistency.
  • Identify content that may violate platform policies, safety standards, or regulatory requirements and take appropriate action based on established procedures.
  • Help protect platform users by proactively detecting and mitigating potentially harmful, abusive, or inappropriate content.
  • Investigate and resolve user inquiries related to content moderation decisions, account enforcement actions, abuse reports, and appeals.
  • Collaborate with internal stakeholders and cross-functional teams to strengthen platform trust, user safety, and brand reputation.
  • Apply strong linguistic and cultural understanding when reviewing content across different markets, regions, and user communities.
  • Adhere to data privacy, information security, and compliance standards at all times.
  • Meet and exceed established quality, productivity, and service level objectives.
  • Contribute to process improvement initiatives by identifying opportunities to enhance moderation workflows, accuracy, and operational efficiency.



Skills & Qualifications

Required

  • Fluency in and advanced English communication skills (spoken and written).
  • Fluency in and advanced French communication skills (spoken and written).
  • Strong analytical thinking and sound decision-making capabilities.
  • Excellent attention to detail with the ability to work in a fast-paced environment.
  • Strong time management, prioritization, and organizational skills.
  • Ability to interpret and apply policies, guidelines, and procedures consistently.
  • Resilience and adaptability when working with sensitive or potentially disturbing content.
  • Customer-focused mindset with strong problem-solving skills.
  • Good knowledge of MS Office applications.

Preferred

  • Previous experience in Content Moderation, Trust & Safety, Online Safety, Community Operations, or a similar role.
  • Experience in Customer Support, Customer Operations, or other service-oriented environments.
  • Experience working with policy enforcement, investigations, or user support processes.
  • Familiarity with data privacy, online safety, and regulatory compliance requirements.



Why you would love working here:

  • Attractive compensation package with a diverse set of social benefits (Monthly budget)
  • Medical and Life Insurance
  • Private pension plan
  • Christmas Bonus
  • Fruits, coffee and tea on the house
  • Great career opportunity to work for one of the biggest brands in the world in a unique work environment
  • Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
  • Child Birth Allowance
  • Sport events sponsorship for employees
  • Complex Reward & recognition scheme ( both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)
  • Monthly subscription @ Bookster - the first modern library for companies in Romania
  • Employee Referral Program with attractive incentive schemes
  • Extra annual leave days depending on the total length of working experience at Wipro
  • Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certifications
  • Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects
  • Relocation package