Content Moderator (Italian)

David Kennedy Recruitment is working with a leading global professional management services company who is seeking to onboard an Italian speaking Content Moderator for their Lisbon office.

Position: Content Moderator

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

Monitor and assess content to ensure alignment with organizational guidelines and standards.
Conduct quality reviews with a strong focus on accuracy and detail.
Detect and report potential issues or policy breaches promptly.
Offer feedback and suggestions to support the ongoing improvement of processes and policies.

REQUIREMENTS:

Native / fluent in Italian both verbal and written. Fluent in English (minimum B2 level)
Previous experience in content moderation, customer care and/or online business will be considered as an advantage
Computer literate with working knowledge of Microsoft Office applications
Flexible and able to make quick decisions in a dynamic environment
Conscientious and reliable
Strong attention to detail
Customer focused with willingness to assist
Ability to work 24/7 shift schedule.

BENEFITS:

Competitive salary and benefit package.
Comprehensive training and constant feedback.
Inclusive and supportive work environment.