Counterfeit Specialist, Coins

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About the Role

Trust and authenticity are foundational to eBay’s collectibles marketplace. As a Counterfeit Specialist, Coins, you’ll play a critical role in protecting buyers, supporting legitimate sellers, and preserving confidence in coin collecting by strengthening how counterfeit coin risk is detected, assessed, and mitigated at scale.

This role will support our enterprise-wide anticounterfeiting efforts within the Intellectual Property Risk & Compliance team. This role is critical to ensuring accurate identification, assessment, and mitigation of counterfeit coin risk across the marketplace.

As a subject-matter expert dedicated to counterfeit coins, you will help develop and maintain high-quality knowledge base resources, deliver expert insights grounded in real marketplace data, and collaborate cross-functionally to drive timely, well-informed counterfeit mitigation strategies across Legal, Risk, Product, and Business teams—helping protect buyers, sellers, and the integrity of the collectibles category.

What You’ll Do

• Counterfeit Coin Identification & Analysis: Review listings, seller behavior, images, descriptions, and transactional signals to identify counterfeit, altered, or misrepresented coins with high accuracy.

• Numismatic Guidance: Apply deep knowledge of coin authentication, minting characteristics, grading indicators, and known counterfeit patterns to identify potentially problematic listings.

• Knowledge Development: Create, maintain, and continuously improve counterfeit-related knowledge resources, guidelines, and training materials to support consistent and accurate enforcement.

• Model & Prompt Enablement: Provide expert insights and real-world examples to improve model prompts, detection logic, and decision frameworks based on observed marketplace trends.

• Marketplace Insights: Analyze counterfeit patterns, emerging risks, and enforcement outcomes to inform proactive mitigation strategies.

• Cross-Functional Coordination: Partner closely with Legal, Risk, Business, and GCX Operations teams to align on counterfeit risk assessments and execute timely mitigation actions.

• Execution Support: Support investigations, escalations, and enforcement actions by providing category-specific counterfeit expertise.

• Quality & Accuracy: Ensure high standards of accuracy, consistency, and defensibility in counterfeit determinations and documentation.

• Continuous Improvement: Identify gaps in tools, processes, and coin-specific knowledge and recommend policy enhancements to strengthen eBay’s counterfeit coin controls
   

What You Bring

• 4+ years of experience in counterfeit enforcement, trust & safety, compliance, risk, investigations, or a related field

• Strong understanding of counterfeit risks and marketplace enforcement models.

• Demonstrated ability to apply policy and knowledge frameworks to real-world marketplace data

• Experience translating expert judgment into operational guidance, knowledge bases, or training materials

• Ability to assess risk using images, metadata, and behavioral signals at scale

• Ability to synthesize complex information and deliver clear, actionable insights

• Strong collaboration and communication skills across legal, technical, and business stakeholders

• Comfort operating in a fast-paced, evolving environment

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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