Data Understanding Specialist - Trust & Safety - Russian Market - Kuala Lumpur

Responsibilities
AI is the new electricity and data is the energy for AI. Our core belief is that unstructured data contains the untapped wisdom of humanity — and by building the best AI-ready data infrastructure, we enable more meaningful, responsible, and creative uses of AI.

About the Team
Data Cycling Center (DCC) is a Data Science team that is responsible for building the mid-platform data layer that powers AI development across all business lines of TikTok, including e-commerce, advertising, livestreaming, and emerging technologies. Our initiatives include:
- Scaled human-in-the-loop (HITL) data processing (including capability, methodology, E2E process, platform), delivering the most cost-effective results at benchmark quality levels that outperform leading tech peers.
- Built a highly automated end-to-end data pipeline for AI-generated content (AIGC) that supports strong model performance with minimal resource input.
- Develop a comprehensive content understanding and insight generation system, setting new benchmarks for marketing intelligence in the online ads ecosystem.

DCC aims to be the number 1 data service provider in the AI era. Our mission is to build the most effective (lossless and affordable) content understanding capabilities to fully satisfy AI needs of TikTok and to help the industry push the limit.

Responsibilities:

1. Project Readiness, Delivery & Reporting:
- Cooperate with Piller DUS on project support and requirements. Provide project specific insights, RCA and business metrics. ( Cooperate with XFN's where required, delegated)
- Template application, selection: Work with FA's and DCC on the use, application and criteria for Labeling Template use. ( TCS - JIMU / LP - Neeko )
- SOP Creation / Iteration: Align with RD, BP on requirements, adhere to SOP template. Maintain and update SOP during project lifecycle mapping to any change in requirements or RCA feedback.
- Queue Creation + Injection: Create Live and where required Practice, Test and 2RQA Queues. Across TCS and LP. Liase with FA for support. RD to own complex Queue injections. DUS to support uploading and injection of pre-identified data sets.
- Creation of GDS: Help create, maintain and iterate the Golden Data Set. CS Exam creation linked to GDS.

2. Training and Quality Adherence and Integrity:
- Train, Host or Record SOP review and application. Distribute to internal BD teams. ( LMS - Absorb)
- Monitor the quality of project outputs against KPIs and quality standards, taking corrective actions as necessary to maintain high standards of data accuracy and integrity.
- Queue Health Check: Perform periodic reviews and audits of ongoing projects to identify potential issues or areas for improvement, implementing solutions to enhance project outcomes.

3. Process Optimization and Problem Resolution:
- Identify and address operational challenges or inefficiencies, recommending and implementing process improvements to enhance project flow and compliance with best practices.
- Assist in the training and development of DUS team members to ensure they are equipped to meet project demands and quality expectations.

Why join us?
- Shape the Future of AI
Work at the core of TikTok’s AI development, where your data powers cutting-edge applications across e-commerce, ads, livestream, and more.
- Massive Scale, Real-World Impact
Process petabytes of unstructured data to influence real products used by over a billion users worldwide.
- Global Team, Local Leadership
Join a diverse, high-performing team spread across Singapore, New York, San Jose, Shanghai, and more
- Build What Others Benchmark Against
Our innovations in HITL systems, AIGC pipelines, and content understanding set the industry standard - not just keep up with it.
- From Data to Strategy
We don’t just process data — we turn it into actionable insight that shapes product and business strategy across all TikTok verticals.
- Dynamic, Fast-Paced, Fun
Experience the energy of a high-impact team that moves fast, breaks new ground, and never stops learning.

Qualifications
Minimum qualifications:
1. Fresh graduate with up to 1 year of full-time working experience with data/business analytics education/experience - internships highly valued. Please indicate your graduation date (month + year) and notice period (if any) clearly in your resume
2. Proficiency in Russian Language and English: English Language will be the primary language for internal communication, while additional languages will be used for market-specific projects.
3. Proficiency in data interpretation and analysis; Interest in AI and Machine Learning concepts, particularly in the field of data annotation
4. Excellent verbal and written communication skills for clear and effective communication with both requestors and labelers
5. Demonstrates learning agility with strong problem solving skills
6. Self-starter who is driven to deliver impactful outcomes

Preferred qualifications:
1. Some experience in project management with organizational skills to manage multiple tasks concurrently, preferably in a data environment
2. Strong technical skills in Excel, SQL and scripting languages (Python, R) are a plus.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
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Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​
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