Engineering Analyst, Trust and Safety Search

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
  
• 5 years of experience managing projects and defining project scope, goals, and deliverables.
  

Preferred qualifications:

• Experience with using Python for data analysis and visualization.
• Experience in prompt engineering and applying Large Language Models for data labeling.
• Experience working on product analysis and identifying user harm risks.
• Proven track record of designing sampling approaches and using statistical analysis for making product recommendations.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment

About the job:

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As an Engineering Analyst in the Trust and Safety Search Intelligence team, you will work to discover, measure and mitigate user trust risks in Search through automated and scalable solutions, including working on Search results and various Search features, with a focus on spam and harmful content. You will build relationships and work closely with Search engineers to protect Google Search users. You will apply your investigative and technical skills to identify and prevent manipulative behavior, contribute to the development and enforcement of spam guidelines, and partner with engineering teams to enhance search ranking algorithms. Our aim is to resolve problems at scale by working with engineers on automated product protections, prompt-based Large Language Model solutions, or through vendor support.

In this role, you will be exposed to graphic, controversial or upsetting content.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities:

• Develop domain knowledge in Search infrastructure, ranking signals, and products.
• Develop prompt-based AI Raters that can evaluate content safety in Google products.
• Investigate and analyze complex patterns of badness and abuse on Google Search, utilizing data-driven insights to develop countermeasures and enhance platform security.
• Analyze large datasets to identify trends, patterns, and anomalies that may indicate abuse or quality issues within Google Search.
• Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal, to develop and implement robust solutions that enhance search quality and user trust.