Investigator I, General Inv., FIU

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role:

Looking for a company that inspires passion, courage, and creativity – where you can help shape the future of global commerce? At eBay, you’ll be part of a purpose-driven community dedicated to building an ambitious, inclusive environment where integrity and innovation drive everything we do!

Do you want to contribute to one of the world’s most sophisticated Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) programs? Are you passionate about investigating financial crimes and protecting the trust and safety of a global platform that serves millions of users every day? 

Within eBay Commerce Inc. (eCI), the Financial Intelligence Unit (FIU) plays a critical role in driving the company’s Bank Secrecy Act (BSA) and AML compliance program. The team conducts advanced financial crime investigations, identifies emerging typologies, and ensures compliance with regulatory expectations including the BSA and USA PATRIOT Act. 

The FIU’s mission is to safeguard eBay’s marketplace through expert investigation, analytical excellence, and a deep commitment to ethical, compliant business practices – ensuring that commerce remains safe, transparent, and trustworthy worldwide. 

As an Investigator I within eBay’s Financial Intelligence Unit (FIU), you will support the detection, analysis, and reporting of potential financial crimes. This is an entry-level investigative role designed to build core AML and investigative skills. You will conduct reviews of customer activity, collect relevant data, and assist in preparing regulatory reports under supervision. 

What You Will Do 

• Conduct assigned investigations focused on routine or lower-risk activity in accordance with established procedures. 

• Analyze transactional data and customer behavior to identify indicators of suspicious activity. 

• Gather and organize supporting documentation including KYC information, payment details, and account history. 

• Draft preliminary findings and assist in preparing Suspicious Activity Reports (SARs). 

• Maintain organized case documentation and adhere to established SLA and quality standards. 

• Stay current on basic AML/BSA and eCommerce risk concepts through training and mentorship. 

What You Will Bring:

• 1–2 years of AML, fraud prevention, or compliance-related experience preferred. 

• Bachelor’s degree or equivalent work experience. 

• Foundational knowledge of BSA/AML laws and investigative processes. 

• Proficiency in Microsoft Excel; ability to learn SQL and case management systems. 

• Excellent attention to detail, accuracy, and time management. 

• Eagerness to learn and an openness to coaching. 

• Strong analytical and problem-solving aptitude. 

• Effective written and verbal communication skills. 

• Demonstrated integrity and confidentiality in handling sensitive data. 

The base pay range for this position is expected in the range below:

$60,000 - $101,500

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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