Software Engineer, Safety

Job Summary:
Character.ai provides open-ended conversational applications in which users create characters and converse with them. They are seeking a talented Software Engineer for their Safety Engineering team to design and build tooling and product experiences that ensure a safe and engaging user experience.

Responsibilities:
• Design and develop the front end experience of how users interact with our Trust and Safety systems.
• Balance the needs for reducing risk, improving UX and enhancing platform reliability and scalability across a host of features to build the best experience possible for users.
• Get to know our users and usage patterns deeply to help us design innovative technical solutions that incentivize the best behaviors from our users on the platform.
• Work with other product teams and co create modular and scalable safety design systems that enable all product features to launch safely while maintaining a high launch velocity.
• Collaborate with the Trust & Safety team to understand moderation workflows and build tools that empower their decision-making.
• Help evaluate and integrate third-party solutions when needed.
• Work with engineers and Trust & Safety stakeholders to design interfaces and interaction models that incorporate AI-assisted moderation, ensuring smooth human-AI collaboration.
• Help us leverage user data and insights to improve our core LLM and other models and predictions.
• Create frontend systems that visualize feedback loops between moderation actions and AI training.
• Ensure that data insights are clearly surfaced to support safe and positive user experiences across the platform.

Qualifications:

Required:
• 5+ years of experience as a Front-End or Full-Stack Software Engineer with a strong focus on user experience and design
• Deep understanding of Typescript, CSS, React, React Native, HTML, and modern front end design patterns and best practices.
• Demonstrated experience with building features and experiences for consumer products
• Passionate about the pixels, an exceptional eye for detail, and a focus on craft and polish
• Proven ability to work in a fast-paced development environment and deliver timely results.
• Excellent communication and interpersonal skills

Preferred:
• You care deeply about Trust & Safety and see it as a value-add to the business
• You enjoy working cross-functionally across different teams (e.g. Legal and Product) and balancing privacy, safety, and product needs
• You are proactive and have a “get things done” mindset.

Company:
Character.ai provides open-ended conversational applications in which users create characters and converse with them. Founded in 2021, the company is headquartered in Menlo Park, California, USA, with a team of 51-200 employees. The company is currently Growth Stage. Character.AI has a track record of offering H1B sponsorships.