Technical Product Manager (Fraud)

About Us

At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.

We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

About the Role

We are seeking a highly technical Product Manager for our Fraud team to lead the development and evolution of our next-generation risk platform. This role requires a unique blend of technical depth, strategic thinking, and cross-functional leadership to drive fraud prevention initiatives that protect our customers while enabling business growth. You will work closely with engineering teams to build sophisticated fraud detection systems while collaborating with fraud operations leadership to develop data-driven strategies and own critical business metrics.

Responsibilities

Define & Execute Risk & Fraud Product Strategy – Work with Risk leadership to develop and own the Risk Product roadmap for fraud detection, prevention, and other risk management capabilities.
Fraud Detection & Prevention – Assist in building and enhancing real-time fraud detection models, identity verification, and transaction monitoring systems.
Partner with engineering teams to design, build, and deploy advanced fraud detection and risk assessment systems
Cross-Functional Collaboration – Work closely with Data Scientists, Risk Analysts, engineers, and other internal stakeholders to develop scalable solutions.
Optimize Customer Experience – Balance optimum customer experiences with effective risk mitigation strategies.
Data-Driven Decision Making – Own fraud metrics and work with Risk Data Analysts on reviewing fraud trends, transaction data, and customer behavior in order to drive Risk product improvements.
Stakeholder Management – Communicate Risk, Product strategies, and impact to executive leadership, legal teams, and external partners.

Requirements

5+ years of experience in product management, with a focus on risk, fraud, payments, or trust & safety in fintech, banking, or payments.
Deep understanding of fraud prevention techniques (e.g., device fingerprinting, behavioral analytics, transaction monitoring).
Experience working with machine learning models.
Ability to analyze fraud metrics, trends, and risk signals to drive product improvements.
Experience working with fraud & risk tools (e.g., Riskified, Sardine, etc).
Technical fluency – ability to work with engineering teams on API-based fraud prevention solutions.
Strong stakeholder management and communication skills, especially with legal, compliance, and exec teams.
Passion for fintech and digital finance innovation.
Advanced degree in Computer Science, Engineering, Data Science, or related technical field
These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

What We Offer

Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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