Trending Product Operation, Trust & Safety

Responsibilities

The Search and Account Safety Operations team will assume a critical role in ensuring the seamless operation of TikTok's search and account domains, implementing operational processes, and overseeing day-to-day activities. By proactively addressing safety concerns and enhancing operational efficiency, the team will significantly contribute to TikTok's mission of providing a safe, smooth, and enjoyable search experience for users worldwide.

Responsibilities

Responsible for improving core product operations metrics in regional markets, including but not limited to search growth, content expansion and user experience
Expand regional candidate pool with time-sensitive queries and core verticals in the target market, responsible for putting hot/fresh queries, including but not limited to news/events/verticals that meet product demand
Monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric infructuation, provide localized analysis and suggestions for the product ops team to optimize strategies
Manage regional user feedback for search recommendations, take actions and record cases for periodical analysis to improve user experience accordingly
Work closely and flexibly with data delivery teams and XFN stakeholders to achieve regional targets together
Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news


Qualifications

Minimum Qualifications:

Bachelor degree or above, preferably in Journalism or data/content/culture-related majors
2 year+ relevant experience in the tech industry, including but not limited to content, operation, news, search or related areas
Excellent language skills, profound understanding of market - culture/user/media content, both English and Japanese language must be fluent to understand the nuances and trend of targeted contents and news.
Good at data analysis and communication skills and project management experience is preferred
Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc.
Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.
Willing to work on shifts, which includes weekends and public holidays.


Preferred Qualifications:

Experience in working with multiple stakeholders and collaborating across business units


Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
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