Trust & Safety Executive

Role Description
This is a full-time remote role for a Trust & Safety Executive at ChatSpark. The role involves ensuring a secure, trustworthy environment for users through proactive content moderation and implementation of platform safety measures. Responsibilities include monitoring behaviors and interactions on the platform, analyzing data and trends to identify risks, managing reports, and collaborating with cross-functional teams to implement safety policies and address issues. The Trust & Safety Executive helps foster user trust by reducing risks and promoting a positive user experience.

Qualifications
Strong analytical skills for understanding data patterns and identifying trends.
Knowledge of trust-building and principles of estate planning and management.
Exceptional communication skills for effectively addressing user concerns and collaborating with team members.
Understanding of relevant financial principles, particularly related to trusts and wellbeing safety standards.
Familiarity with digital platforms and user moderation protocols is a plus.
Ability to make sound judgments under pressure and work proactively in a remote setting.
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