Trust & Safety Support Specialist – French Speaker (Athens On-Site)

ERF ID: 32129

Location: Athens, Greece (On-site)

Work Hours: 10:00 – 18:00, Monday to Friday

Interview Deadline: 2026-03-09

Training Start Date: 2026-03-16 (20 days fully paid)

Salary & Benefits:

€1,100 gross monthly + up to 10% productivity bonus
Transportation bonus up to €100/month (based on on-site presence)
Salary increase to €1,150 after 3 years of employment


Relocation Support

Full package: Flight + Hotel stay + Real estate agency fee covered
Alternative package: €250 relocation allowance + Real estate agency fee covered (ideal if you travel by car or arrange your own stay)


About The Project

Join a leading business and employment-focused social media platform, launched in 2003 and a wholly owned subsidiary of Microsoft since 2016, helping millions of professionals develop their careers and connect with employers globally. This platform operates via websites and mobile apps, providing services for jobseekers, employers, and learning subscribers.

As a Trust & Safety Support Specialist, youll play a vital role in ensuring seamless user experiences for Learning platform users and Recruiter license administrators.

Your Responsibilities

Respond to customer inquiries via email related to Learning platform usage and subscription management
Troubleshoot administrator and license issues
Handle Trust & Safety, Privacy, and Security concerns
Support users with account-related queries, including account merging and general platform guidance
Maintain high-quality, timely, and professional written communication in French (C1) and English (B2)
Manage multiple tasks simultaneously, including emails and concurrent chats
Contribute to a positive, safe, and productive user environment


Who Were Looking For

Experience: No prior experience required; either a Bachelors degree or 2+ years in Risk, Compliance, Privacy, and/or Legal support
Skills & Competencies:
Advanced Accountability and Decision-Making (Trust & Safety focus)
Significantly advanced Written Communication Skills in French and English
Strong Problem-Solving and Multitasking abilities
Proficient in MS Office and general PC knowledge
Typing speed of 25 wpm


Top Contact Scenarios Youll Manage

Account merging requests
Learning platform usage guidance
LTS license issues
Trust, Safety, Privacy, and Security concerns


Why Join Us?

Fully Paid Training Program – 20 days of professional onboarding
Career Growth & Development – opportunities to expand your skills and advance internally
State-of-the-Art Office – modern premises with relaxing break areas
Community & Culture – special events, team initiatives, and a Great Place to Work-Certified company
Language Support – free online Greek courses to help you settle and grow
Comprehensive health care benefits
Numerous employee discounts & perks


Hiring Process

Client application review
Language online tests
Client interview


Ready to take your career to the next level? Apply now and join a global team shaping the future of professional networking and career development.