Product Security Program Manager - USDS

Responsibilities
Team Intro
The USDS PMO team works across all activities of impacts to TikTok USDS' operations. We are seeking a highly skilled Program Manager to join our PMO team. In this critical role, you will be instrumental in enhancing the efficiency, consistency, and compliance of our product security review process for product launches. You will serve as a central point of coordination, facilitating seamless communication and knowledge transfer between internal stakeholders and our global product partners.

If you are a proactive problem-solver with a strong background in program management, technical coordination, and a passion for ensuring secure and compliant product launches, we encourage you to apply.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Internal Communication & Knowledge Transfer: Facilitate clear and consistent communication between individual contributors (e.g., evaluation teams) and compliance process owners (e.g., TPRM, AppSec teams). Support robust knowledge sharing and context management regarding product and compliance status to address repetitive inquiries and perceived information gaps.
- End-to-End Compliance Procedure Support: Manage the internal coordination of product/feature/app launch compliance procedures and handoffs from start to finish. Ensure that compliance requirements are communicated to Global product teams in a consistent, clear, and timely manner.
- Vertical Ownership & Reporting: Take ownership of specific product verticals, providing dedicated support and expertise. You will be responsible for managing the reporting of compliance status for your assigned verticals.
- Global Relationship Management: Serve as a key point of contact for product partners internationally, ensuring they receive accurate and up-to-date information about the compliance state of their product verticals. Proactively work to reduce friction and foster improved collaboration.

Qualifications
Minimum Qualifications
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business Administration) or equivalent practical experience.
- 5+ years of experience in technical program management, project management, or a similar coordination role, preferably within a security, compliance, or product development environment.
- Proven ability to manage complex, cross-functional projects with multiple stakeholders.
- Excellent communication, interpersonal, and negotiation skills, with the ability to convey complex technical and compliance information clearly to diverse audiences (technical and non-technical).
- Strong organizational skills and attention to detail, capable of managing multiple priorities in a fast-paced environment.

Preferred Qualifications
- Familiarity with product development lifecycles and security review processes is a plus.
- Experience working with global teams and understanding of cultural nuances is highly desirable.

About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $118800 - $269800 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.