Technical Product Manager - Fraud

About Us

Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments.

By joining Félix, you will be part of the most innovative company in the cross-border payment industry. We recently received investment from top VCs from Silicon Valley, Europe, and Latam, as well as we won Blockchain and AI innovation and application awards at the Wharton Business School. In 2024, Félix was selected as “Endeavour Entrepreneur” by the global network and was a recipient of the CrossTech Fintech Startups Award. You will be joining the journey to build a financial platform and become a companion to the Latino community in the United States! We're obsessed with our customers, and we're building a product that truly empowers them. We are a team of extremely talented high performers, loyal to each other, and committed to providing a magical experience to all our users. We're all owners, driven by a shared vision to create sustainable value. We move with urgency and focus, always striving for excellence and exceeding expectations.

About The Role

We are seeking a highly technical Product Manager for our Fraud team to lead the development and evolution of our next-generation risk platform. This role requires a unique blend of technical depth, strategic thinking, and cross-functional leadership to drive fraud prevention initiatives that protect our customers while enabling business growth. You will work closely with engineering teams to build sophisticated fraud detection systems while collaborating with fraud operations leadership to develop data-driven strategies and own critical business metrics.

Responsibilities

Define & Execute Risk & Fraud Product Strategy – Work with Risk leadership to develop and own the Risk Product roadmap for fraud detection, prevention, and other risk management capabilities.
Fraud Detection & Prevention – Assist in building and enhancing real-time fraud detection models, identity verification, and transaction monitoring systems.
Partner with engineering teams to design, build, and deploy advanced fraud detection and risk assessment systems
Cross-Functional Collaboration – Work closely with Data Scientists, Risk Analysts, engineers, and other internal stakeholders to develop scalable solutions.
Optimize Customer Experience – Balance optimum customer experiences with effective risk mitigation strategies.
Data-Driven Decision Making – Own fraud metrics and work with Risk Data Analysts on reviewing fraud trends, transaction data, and customer behavior in order to drive Risk product improvements.
Stakeholder Management – Communicate Risk, Product strategies, and impact to executive leadership, legal teams, and external partners.

Requirements

5+ years of experience in product management, with a focus on risk, fraud, payments, or trust & safety in fintech, banking, or payments.
Deep understanding of fraud prevention techniques (e.g., device fingerprinting, behavioral analytics, transaction monitoring).
Experience working with machine learning models.
Ability to analyze fraud metrics, trends, and risk signals to drive product improvements.
Experience working with fraud & risk tools (e.g., Riskified, Sardine, etc).
Technical fluency – ability to work with engineering teams on API-based fraud prevention solutions.
Strong stakeholder management and communication skills, especially with legal, compliance, and exec teams.
Passion for fintech and digital finance innovation.
Advanced degree in Computer Science, Engineering, Data Science, or related technical field
These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

What We Offer

Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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