Trust & Safety Manager

Trust & Safety Manager

Are you passionate about creating safe, inclusive online spaces where diverse communities of players can thrive?
Do you want the opportunity to shape the safety experience of a vibrant global player community in a long-standing, socially driven virtual world?

At MovieStarPlanet, we are committed to building a gaming experience where safety, creativity, and self-expression go hand in hand. With an engaged community across 16 countries, we strive to create fun, inclusive, and supportive multiplayer environments—where everyone can feel welcome and free to be themselves.

The Role
We’re looking for a dedicated and experienced Trust & Safety Manager to lead key efforts in protecting and empowering our global player base. In this pivotal role, you’ll develop safety strategies, oversee investigations, and work closely with cross-functional teams to uphold a positive and respectful player environment.

Your Responsibilities

• Develop, implement, and enforce Trust & Safety policies to address harassment, cheating, fraud, and other types of abuse
  
  
• Lead investigations into player reports and safety-related incidents with a focus on fairness, speed, and thoroughness
  
  
• Collaborate with moderation teams to ensure timely actions and consistent enforcement
  
  
• Work with Product and Engineering teams to design and refine safety tools and features
  
  
• Monitor trends, assess emerging risks, and propose proactive solutions
  
  
• Respond quickly and effectively to high-impact or urgent safety issues
  
  
• Provide regular insights and reports to the Head of Safety & Support
  
  
• Partner with internal teams across disciplines to foster a holistic safety culture
  
  

What We’re Looking For

• 4+ years of experience in Trust & Safety, Content Moderation, Online Safety, or a related field
  
  
• Bachelor’s degree in Social Sciences, Social Work, or a related discipline
  
  
• Experience working with gaming platforms or user-generated content communities
  
  
• Strong understanding of online safety challenges and moderation best practices in the gaming industry
  
  
• Exceptional crisis management and cross-functional communication skills
  
  
• Familiarity with global online safety regulations (e.g. COPPA, GDPR, DSA, UKOSA) and platform liability
  
  
• Confidence in using data and AI-driven moderation tools to support decision-making
  
  
• A deep commitment to building safe, inclusive digital communities for diverse audiences
  
  

What We Offer

• Competitive salary and benefits
  
  
• A supportive, collaborative, and multinational work environment in the heart of Copenhagen
  
  
• A flexible approach to working hours, with the option to work remotely one day per week
  
  
• The chance to contribute to a popular and growing game
  
  
• The opportunity to positively shape the experience of a diverse and creative global player community
  
  

About MovieStarPlanet
MovieStarPlanet ApS is a Copenhagen-based game studio dedicated to building inclusive, creative, and socially engaging virtual worlds. Since launching in 2009, our games have attracted players from across the globe. We believe in empowering users through self-expression, community, and play — all supported by a strong foundation of trust and safety.